Privacy Policy

Bit Rise ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://bit-rise-exchange.com/, use our services, or interact with us in any other way.

By accessing or using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

• Identity Information: Full name, date of birth, nationality, government-issued ID.
• Contact Information: Email address, phone number, residential address.
• Financial Information: Bank account details, crypto wallet addresses, transaction history.
• Technical Data: IP address, browser type, device type, OS version, access logs.
• Usage Data: Interactions with our platform, referral sources, preferences.

2. How We Use Your Information

We use your information for the following purposes:

• To verify your identity and comply with KYC/AML regulations.
• To process transactions and provide customer support.
• To communicate with you about updates, promotions, or service changes.
• To improve and secure our Services and website.
• To comply with legal obligations and respond to law enforcement or regulatory requests.

3. How We Share Your Information

We may share your personal data with:

• Service Providers: Who help us with compliance, hosting, payment processing, or support services.
• Regulatory Authorities: If required under law or for regulatory compliance.
• Business Partners: In the case of mergers, acquisitions, or joint ventures.
• With Your Consent: When you explicitly authorize us to do so.

We do not sell or rent your personal information to third parties for marketing purposes.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for legal, accounting, or reporting requirements.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is 100% secure.

6. Your Data Rights

• Access to the data we hold about you
• Correction of inaccurate or incomplete data
• Deletion of your data, where applicable
• Restriction or objection to processing
• Data portability

To exercise these rights, please contact us at info@bit-rise-support.com.

7. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your user experience. You can control cookie settings through your browser preferences.

8. Cross-Border Data Transfers

Your data may be stored and processed in countries outside your country of residence. We take steps to ensure that your data is protected in accordance with this Privacy Policy and applicable laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website or by other appropriate means.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Email: info@bit-rise-support.com
Website: https://bit-rise-exchange.com/